Employment Type:

Full time

Shift:

Description:

Under the supervision of the Nurse Leader, coordinates home health care

services, labs; and any other equipment, supplies, external services for the agency clients as prescribed by the

physician, and/or requested by the client/family, and in compliance with the state’s Nursing Practice Act, any

applicable licensure/certification requirements, and the organization’s policies and procedures. Additionally

responds to incoming and outgoing phone calls, physician communication; documents orders taken in a timely

and accurate manner; and is in frequent and timely communication with agency clinical staff related to clinical

care, and coordination of care. Some public/client relations responsibilities

St. Mary’s Home Care & Hospice is seeking a full time Clinical Team Facilitator(LPN)

St. Mary’s Home Care and Hospice located in Athens, GA provides compassionate, exceptional care where people are most comfortable: at home. We are the area's most comprehensive home care provider with trusted quality of care. With new strategy, vision, and technology, we are growing and shaping the future of healthcare!

We have a pioneering care model with Home Care Connect, our integrated virtual care program that helps patients avoid preventable ER visits and hospitalizations. It enhances our clinical excellence with advanced, easy-to-use remote monitoring technology and 24/7 access to our Virtual Care Center RNs.

Clinical Team Facilitator Basic Job Function Summary:

Under the supervision of the Nurse Leader, coordinates home health care services, labs; and any other equipment, supplies, external services for the agency clients as prescribed by the physician, and/or requested by the client/family, and in compliance with the state’s Nursing Practice Act, any applicable licensure/certification requirements, and the organization’s policies and procedures. Additionally responds to incoming and outgoing phone calls, physician communication; documents orders taken in a timely and accurate manner; and is in frequent and timely communication with agency clinical staff related to clinical care, and coordination of care. Some public/client relations responsibilities.

What you will do:

• Ensures all clinical/client phone calls and service needs are addressed timely and per policy, processes. • Obtains and accurately/timely documents necessary physician orders for home care services.

• Provides timely follow-up on physician communication regarding lab results, medication/service changes, or other changes in the plan of care.

• Responsible for assisting the office care managers, schedulers and direct care staff in coordinating assigned patients/visits, and adjusting assignments, when required, based on emergent agency/patient needs.

• Ensures all care coordination and scheduling tasks are performed accurately, timely and that required information/documentation/scheduling is complete and current in the EMR system.

• Works collaboratively with Scheduler, to assure visits are scheduled per plan of care, with necessary changes made to accommodate patient service needs under the supervision of the Nurse/Therapy Leader, Office Care Manager

• Triages appropriate operational/clinical calls to/from all internal and external customer contacts.

• Assists Nurse/Therapy Leader and Office Care Manager in assuring that patient, families/caregivers and direct care staff are kept informed of changes to scheduled visit(s) •

Minimum Qualifications:

• Current Licensed Practical/Vocational Nurse licensure in Georgia

• Two years or more of Home healthcare experience, or comparable experience in acute or ambulatory care.

• Must have current Driver’s license and reliable transportation to and from work site.

• Must be experienced in documenting in electronic medical records and Must be proficient in the use of computer office software.

• Must possess 1-3 years prior experience in a customer service role

Benefits

• Medical, dental and vision insurance - Day 1!

• Short and long-term disability

• 403b with matching contribution

• Generous paid time off PLUS 7 paid holidays

• Mileage reimbursement

• Tuition reimbursement

• Comprehensive orientation

St. Mary’s Home Care and Hospice is in Athens, GA and is a member of Trinity Health at Home, a national home care, palliative care and hospice organization serving communities in twelve states. We are a comprehensive, trusted provider of home care and end-of-life care in the sacred place that people call home. A Catholic-based, non-profit organization, we serve patients and their loved ones with home care (skilled nursing, physical/occupational and speech therapy, and medical social work), hospice and bereavement services. Our legacy continues with a pioneering, future-thinking care model. We blend clinical expertise with our exclusive Home Care Connect™ virtual care program to help patients achieve their health goals. We have energizing new vision and strategy. Join us and shape the future of healthcare!

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran