Microsoft Cloud Operations and Innovation (CO+I) is the team behind the cloud. We are responsible for delivering over 200 Microsoft web portals, Live and Online Services around the world including infrastructure, security and compliance, operations, globalization, and manageability. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide. We are looking for a Regional Contracts Director to help build the network that powers the world’s largest online services.

Within CO+I, the strategic Supply Chain team is responsible for establishing a supply chain that can meet the ever-growing growth of the Microsoft Cloud and our customers. We support a portfolio of complex, multi-disciplinary, multi-billion, multi-year datacenter construction and lease projects and operations of those assets. We are looking to fill a critical role of Regional Contracts Director which will focus on post-award contract management of construction contracts across the US, Canada and Latin America and will be specifically tasked with driving performance and contractual accountability of General Contractors (GCs).

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

This role is located either in one or all hub locations - Atlanta, GA, Redmond, WA, San Antonio, TX or Phoenix, AZ. 

Relocation support will be provided, and successful candidates will need to relocate or reside within 50 miles of the hub office location. 

This role is eligible for hybrid or remote work, up to 100%.

Responsibilities

The Regional Contracts Director for Supply Chain will be the AMERs stakeholder focused on post-award contract management. You will have extensive knowledge of the contract administration of large construction contracts as it relates to management of a contractor or service provided through the lifetime of the contracted scope. You will be expected to drive best practices / concepts for the full spectrum of activities that are associated with contractor post-award management including, performance reporting and monitoring, change management, invoice validation, formal correspondence, and closeout. You should have extensive contract experience and understand the nuances of how contracts are administered. You will have knowledge of the various types of contract methods (Design, Design-Build, Design-Bid-Build etc.) as well as the different pricing formats (Lump Sum, Guaranteed Maximum Price (GMP), Time & Material (T&M), Cost+, Unit Price) in which construction contracts can be based commercially. You will also have extensive experience in the analysis and negotiation of Change Orders submitted by General Contractors.

Compliance

• Drives business impact by establishing functional standards and procurement performance expectations that define relevant process and compliance success metrics, while also identifying opportunities for improving process efficiency and policy compliance. Applies end-to-end subject matter expertise and leverages market intelligence to develop and influence Microsoft-wide channel strategies that optimize value and enable execution with consistency, accuracy, quality, and timeliness. Leads decision making across organizations to determineoptimum strategies for suppliers and partners to increase efficiency and manage costs and drives accountability and governance for adopting workstream improvements and automation at scale to meet and surpass business expectations.

• Leads partnerships with global stakeholders and suppliers to identify systematic business threats and determine which sustainable elements, alternative solutions, and/or policy changes would optimally mitigate risks at scale moving forward. Champions new policy direction and changes as needed to ensure systematic resolution and remediation of sourcing issues across Microsoft and its partners.

• Negotiates and provides strategic oversight for improving existing, or establishing new, Service Level Agreements (SLAs) and/or defined milestones and deliverables, holds accountability and ownership of SLAs with an end-to-end company-wide perspective, and ensures compliance is cascaded down to the business. Strategizes on and communicates SLA terms cross-functionally and/or cross-regionally to internal and external stakeholders. Serves as subject matter expert on the SLA and coaches team members to do the same, manages any escalations related to policy non-compliance, and manages the execution of contingency plans internally and externally as needed.

Procurement and Contracts

• Delivers negotiation strategy and sets standards across organizations and company. Addresses unresolved or broadly impactful escalations related to pricing and category management issues, and proactively develops strategies to evaluate and drive change in processes broadly across the organization, as needed to ensure teams and/or partners adopt processes that improve the pricing and procurement of goods and services across Microsoft. Manages price and procurement requests and complex pricing issues across purchasing categories to ensure procedural compliance.

• Provides guidance and clarification on contract execution processes for consistency, accuracy, and timeliness across Microsoft. Provides thought leadership and shares best practices on established methodologies to ensure they are aligned with and influence current and anticipated business outcomes, both internally and externally. Drives accountability for resolving escalated contract delivery issues and monitoring the impact of change orders on contracting and delivers briefings to executive leadership detailing current and projected sourcing contract execution models, anticipated risks, impact models, and contingency plans.

Stakeholder Collaboration

• Oversees and leads the pricing and negotiation strategies for the most complex and strategic purchasing categories, develops business groups for optimal cross-functional stakeholder support and business assurance, and broadly fosters internal and external partnerships to negotiate strategic decisions and produce deliverables. Drives consensus in the goals and success criteria with stakeholders both internal and external to Microsoft, shares thought leadership and socializes best practices related to negotiation and collaboration to enable teams to execute negotiations with consistent success.

• Drives the execution of strategies for business and industry engagements between sourcing teams and cross-functional corporate leadership to determine supply strategy at scale. Defines multi-year strategies for mature business, identifies opportunities to meet agility requirements, and enables business beyond standard purchase categories and historical spend areas. Develops solutions for highly complex and undefined business areas and purchasing categories and adapts delivery plans with cross-functional leaders. Leads industry and ecosystem engagements, proactively defines communication strategies with leadership teams, articulates business cases to support recommendations, and influences leaders to buy in on sourcing decisions and optimizations that can be deployed at scale.

• Directs supplier activity and progress across the most complex and strategic accounts and purchasing categories. Leverages corporate strategies to define overall objectives and strategies for supplier management practices to ensure alignment to Microsoft-wide business goals, and shares thought leadership that affects supplier engagement protocols and processes company-wide. Considers broad enterprise engagement opportunities and future supplier and partner innovations, to further optimize for value.

Other

Embody our culture and values

Qualifications

Required/Minimum Qualifications:

• Bachelor's Degree in Engineering, Computer Science, Supply Chain, Data Analytics, Business, Finance or related field AND 9+ years experience (including internships) in Data Science/Analytics, Finance, Project Management, Supply Chain, and/or Operations

• OR Master's Degree in Engineering, Computer Science, Supply Chain, Data Analytics, Business, Finance or related field AND 7+ years experience in Data Science/Analytics, Finance, Project Management, Supply Chain, and/or Operations

• OR equivalent experience

• 5+ years of construction contracts experience on various types of contract methods (Design, Design-Build, Design-Bid-Build, etc.)

• 5+ years working with different pricing formats (Lump Sum, Guaranteed Maximum Price, Time & Material, Cost+, Unit Price)

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: 

• Microsoft Cloud Background Check : This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Additional or Preferred Qualifications:

• Bachelor's Degree in Engineering, Computer Science, Supply Chain, Data Analytics, Business, Finance or related field AND 11+ years experience in Data Science/Analytics, Finance, Project Management, Supply Chain, and/or Operations

• OR equivalent experienceBachelor's Degree in Engineering, Computer Science, Supply Chain, Data Analytics, Business, Finance or related field AND 11+ years experience in Data Science/Analytics, Finance, Project Management, Supply Chain, and/or Operations

• OR Master's Degree in Engineering, Computer Science, Supply Chain, Data Analytics, Business, Finance or related field AND 9+ years experience in Data Science/Analytics, Finance, Project Management, Supply Chain, and/or Operations

Sourcing and Category Management IC6 - The typical base pay range for this role across the U.S. is USD $129,200 - $273,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $162,000 - $299,400 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay (https://careers.microsoft.com/us/en/us-corporate-pay %20 )

Microsoft will accept applications for the role until May 28, 2024.

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Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .