Permanent remote role, preferred candidate will be located in CST.

As the Sales Operations Manager, you will roll out and support key programs and projects across CS Sales. These programs include Sales Kickoff, Sales Mid-Year, FCC M&A program as well as new strategic programs determined by leadership. You will work on cross-functional, complex projects to influence and drive organization goals while meeting project deadlines.

To be successful in this role you will bring a high degree of professionalism, be detail-oriented, analytical and be able to multi-task with a “jack of all trades” approach. The manager will need to navigate and manage the extreme diversity of Compliance Solution businesses that span a wide range of solutions that serve banks from the top 10 banks, community banks, public corporations and private companies.

Essential Duties & Responsibilities:

Act as a strategic advisor and an implementation partner to the VP of Sales for Compliance Solutions, CS Sales Leadership and the Director of CS Sales Operations. Support Compliance Solutions Sales in meeting its sales goals and driving strategic agenda.

Sales Support and Operational Planning:

• Manage team of Sales Operations Analysts that support the sales operations functions; manage critical long-term projects that increase sales team effectiveness

• Partner with Sales VP, Sales Ops Director and Sales Leaders and other applicable functional groups to establish sales objectives and strategic vision for the sales organization

• Reporting – collaborate with Finance and Sales VP on Sales reporting, optimize Salesforce Analytics Dashboards by enhancing, creating new and ensuring onboarding

• Sales Forecasting – drive monthly forecasting in Salesforce. Ensure reps are keeping opportunities up to date and accurately portraying their deals

• Provide ad hoc reporting to Sales VP

Sales Programs

• Manage critical long-term projects that increase sales team effectiveness

• Partner with Sales VP, Sales Ops Director and sales leaders and other applicable functional groups to understand and rollout programs that support objectives for the sales organization

• Manage cross-functional teams to drive project success. This includes managing project plan, holding team accountable and meeting objectives

• Communicate project needs, goals and outcomes to leadership

• Influence and drive change across CS Sales via successful rollout of programs.

• Ensure reinforcement programs to drive adoption

• Measure and report out on success of programs

• Partner with Marketing Ops to successfully role out new strategic programs

Job Qualifications

Minimum Qualifications:

• Bachelor's degree

• 5+ years of experience (operations, business, sales or sales operations)

Preferred Qualifications:

• Experience consolidating multiple data streams from multiple systems and building analytical bridges

• Experience managing and/or optimizing the sales process

• Experience leading cross-functional projects

• Experience managing a team

Additional Skills, Knowledge & Abilities:

• Expert knowledge and frequent use of excel spreadsheets

• Strong understanding of sales processes and methodologies, territory design, quota assignment, and sales compensation structures and programs

• Advanced problem-solving, process, and creative thinking skills

• Strong relationship, consultation, and interpersonal skills

• Excellent financial and analytical skills with strong attention to detail

EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.