Job Description

The Division of Adult Services provides an array of services for homeless single adults and adult families (families with no minor children). While in shelter, staff focuses on diverting clients back to permanent housing working closely with them to identify other permanent housing options through subsidies, supportive housing, or independent living. Specifically, the Division is responsible for the oversight and contract monitoring as well as social services delivery to approximately 20,340 Single Adults and 2,500 Adult Families which is comprised of more than 5,000 individuals. They ensure that services to the City's most vulnerable population are delivered 24 hours a day, seven days a week, 365 days a year and throughout the five boroughs.

The Department of Homeless Services is recruiting for one (1) Administrative Director of Social Services M-I to function as Director of Programs, who will:

• Provide oversight to ensure overall case management and placement services as well as operational matters when appropriate.

• Provide technical assistance and supervision to the social services staff.

• Ensure efficient permanent placements for housing ready clients and will interpret agency policies and procedures to ensure compliance with applicable federal and state mandates, rules, and regulations.

• Enforce and implement program guidelines, assist in the implementation of all new initiatives and strategies, as well as recommend modifications to enhance program services.

• Provide expertise and technical assistance in exceptional cases to ensure effective solution.

• Liaison with shelter staff and community-based providers to facilitate client placement into alternative housing, work in conjunction with DHS Training Bureau to ensure social services staff receives adequate training, and develop and enforce staffing schedules, prepare, and coordinate/participate in case conferences and meetings.

• Interface with DHS contracted sites and various agencies directly involved with providing care for the homeless and monitor the noncompliance of clients for Client Responsibility.

• Ensure that social services staff are referring income based and long-term shelter clients to the Housing Specialist weekly, each social service staff is submitting 2 housing applications each per week, review 10 cases weekly and meet with staff to discuss case findings.

• Ensure social service staff is referring clients to all financial entitlements for income and complying with savings, review Next Step referrals and ensure social service follow up weekly with clients on contracts for compliance, chair weekly social service meeting to discuss client move outs, income based clients, long term shelter residents , initiatives, client incident reports and social service concerns.

Qualifications

1. A baccalaureate degree from an accredited college or university and four years of progressively responsible experience, in a large governmental agency, business firm, civic or community organization operating in the area of social services, including one year at the administrative or managerial level; or

2. Education and/or experience equivalent to "1" above. Graduate education or a license may substitute for up to a maximum of three years of experience in the area of social services, but not for the one year of experience at the administrative or managerial level as described in "1" above, as follows:

(A) A master’s degree from an accredited college or university in accounting, business, child welfare, counseling, economics, education, finance, human resources, labor relations, management, management science, nursing, operations research, organizational behavior, personnel or public administration, political science, psychology, sociology, social work, statistics, and/or urban studies may substitute for two years of experience; and/or

(B) Graduate education beyond the baccalaureate degree may be substituted at the rate of 30 semester credits from an accredited college or university in the area(s) listed in “2(A)” above for each year of experience up to a maximum of three years; or

(C) A valid New York State Registration as a Licensed Clinical Social Worker (LCSW) or Licensed Master of Social Work (LMSW) may substitute for three years of experience.

However, all candidates must have a baccalaureate degree from an accredited college and one year of experience at the administrative or management level as described in "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.