Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

We are seeking an experienced User Experience Designer in Dublin with a proven record of delivering irresistible solutions which address our customers' most challenging business problems and opportunities. The best candidate will have experience collaborating effectively with a cross functional team in agile and lean delivery methodologies. The candidate must demonstrate leadership, technical curiosity and tenacity to partner with some of the leading technologists in the field of cloud and cognitive computing to design products that are modern and user-friendly.

As a user experience designer in IBM Automation, you will:

• Deliver, review, and critique the UX Designs of a multi-skilled design team to ensure effective and rich designs (great interaction, supreme visual styling, consistent and appropriate use of voice and tone, etc)

• Work with UX Designers, visual designers, researchers and product managers to understand user's needs and behaviours for the industries in which they work

• Participate in and lead lean UX activities (in person and remote) in an Agile environment such as user/design research, interviews and workshops

• Analyze and synthesize the findings; distilling the inherent complexity in the user's experiences and identify the right problems to solve

• Translate findings into usable, useful, effective and efficient user experiences

• Clearly and quickly deliver ideas to cross-functional teams

• Provide information verbally and visually through low and mid-fidelity renderings (starting with paper and pencil/whiteboard) and clickable prototypes

• Test and validate working hypothesis with users through usability testing of wireframes, clickable prototypes and published product, and participate in design critique

• Work with Visual Designers and Developers to bring concepts to life while maintaining UX best practices

• Work on quality assurance to address any issues

Required Technical and Professional Expertise

• Experience in user experience design role and performing the design activities to deliver successful outcomes for software, web, or mobile delivery.

• Strong portfolio of work demonstrating Design Thinking, design process, and solutions for web and mobile applications. Please add a link to your protfolio.

• Ability to take rough technical information and make it understandable and well presented.

• Ability to clearly communicate a design through storytelling that helps the audience develop empathy for the user, and clarity on what the user experience of the software will be.

• Ability to create designs at a variety of fidelity levels and understanding of the most appropriate techniques to gather the most useful feedback at different stages in the process.

• Experience designing and delivering for accessibility.

• Experience of software tools for design, production, and implementation, such as Figma, Adobe Creative Cloud applications.

Preferred Technical and Professional Expertise

• Experience working with enterprise software.

• Data visualization skills.

• Experience of HTML and CSS is also beneficial.

About Business UnitIBM Software infuses core business operations with intelligence-from machine learning to generative AI-to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM's AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM's hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments-a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementIBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.