COUNSELOR II (MOBILE OUTREACH STATION)

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COUNSELOR II (MOBILE OUTREACH STATION)

Salary

$27.11 - $36.69 Hourly

Location

City of Long Beach, CA

Job Type

Unclassified - Full-Time, Permanent

Job Number

HE23-186(2)

Department

Health & Human Services - (UC)

Opening Date

05/09/2024

Closing Date

5/23/2024 11:59 PM Pacific

• Description

• Benefits

• Questions

DESCRIPTION

The City of Long Beach, Department of Health and Human Services has an opening for one (1) unclassified, at-will full-timeCounselor II position in the Homeless Services Bureau. Reporting to Public Health Professional II, this position will conduct intake, assessment, and consultation to people experiencing homelessness regarding various homeless services within the City as part of the Mobile Outreach Station program. This position is located at the Multi-Service Center, 1301 West 12th Street, Long Beach, CA 90813.

EXAMPLES OF DUTIES

• Conducts client intake, counseling, and assessment to evaluate client needs;

• Provides crisis intervention counseling and de-escalation for clients;

• Connects clients to services based on assessed needs;

• Develops and assists in the implementation of ongoing client service plans;

• Maintains case records and required electronic reporting documentation in the Homeless Management Information System;

• Pursues new referral contracts within the community;

• Serves as a liaison and advocating for individuals and families experiencing homelessness;

• Participates in case conferences and case reviews with colleagues, partnering agencies, and other supportive services;

• Facilitates referrals to a variety of agencies;

• May lead or supervise other team members to ensure that clients receive wraparound support and services; and

• Performs other duties as assigned.

REQUIREMENTS TO FILE

MINIMUM REQUIREMENTS:

• High School Diploma, GED, or equivalent certification.

• Four years of experience providing services in a public health or social service setting.

• Academic degrees in Social Work, Public Health, Public Administration, or a closely related field may be substituted for required experience on a year-for-year basis.Copy of degree or transcripts denoting degree conferment required if qualifying with an academic degree.)

• Valid motor vehicle operator license.

• Required to obtain a California motor vehicle operator license within 6 months if out of state. DMV K4 driver license information report printout required during onboarding for California residents.)

DESIRABLE QUALIFICATIONS:

• Bachelor’s Degree in Social Work, Public Health, Public Policy, Public Administration, or a closely related field.

• Experience conducting street outreach and supportive service delivery to people experiencing homelessness.

• Experience working with the Homeless Management Information System (HMIS)

• Ability to work evenings, nights, weekends, and holidays.

• Bilingual skills (Khmer, Spanish, Tagalog, and/or Vietnamese)

SUCCESSFUL CANDIDATE WILL DEMONSTRATE

• Ability to work independently and as part of a team, be flexible, and manage multiple assignments in a dynamic and fast-paced environment.

• Ability to work effectively with a wide variety of people and populations by consistently exercising tact, good judgement, and a proactive, problem-solving focused style.

• Excellent interpersonal, written, and verbal communication skills.

• Ability to de-escalate and resolve conflicts independently and effectively.

• Proficiency in the use of computers, including email, internet, and office productivity software (e.g. Microsoft Word, Excel, Outlook, and PowerPoint).

SELECTION PROCEDURE

This recruitment will close at 11:59PM PST, on Thursday, May 23, 2024. T o be considered, applicants must submit a resume, cover letter, and proof of education in PDF format. Applications will be reviewed for depth and breadth of experience, and for level and relatedness of education. The most qualified candidates will be invited to participate in further selection procedures. The selected candidate may be required to go through a background check and a physical examination prior to appointment. Applicants who do not meet the minimum requirements, including submission of all required attachments, will not be considered. For questions regarding this recruitment, please contact (562) 570-6927.

The City of Long Beach is an Equal Opportunity Employer . We value and encourage diversity in our workforce. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender.

The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act

The City of Long Beach intends to provide reasonable accommodations in accordance with theAmericans with Disabilities Actof 1990. If a special accommodation is desired, or if you would like to request this information in an alternative format, please call (562) 570- 6927 .

For technical support with your governmentjobs.com application, please contact (855) 524-5627.

Employee Benefits

The City of Long Beach offers its employees opportunities to grow personally and professionally. As a permanent employee, you are eligible to receive fringe benefits that include:

· Medical and Dental Insurance

· Life Insurance

· Retirement Plan (P.E.R.S.)

· Paid Vacation, Personal Holidays and Sick Leave

· Deferred Compensation

· Credit Union Membership

· Free Bus Transportation (Long Beach Transit)

· Flexible Spending Accounts

· Free Employee Parking

· Paid Parental Leave*

*Paid Parental Leave - after six (6) months of City employment; up to 30 calendar days (160 hours/192 hours for sworn platoon) of PPL, taken in full-day increments, in connection with the birth, adoption, or foster placement of a child, up to the age of seventeen (17).

01

INSTRUCTIONS:The purpose of these supplemental questions is to derive more specific information about the qualifications of applicants for this position. Applicants must clearly demonstrate their qualifying experience. These questions will serve as the basis for qualifying candidates for advancement into the the selection process. Do you understand the information in the statement above?

• Yes

• No

  02

  I understand that in accordance with the State Health Care Worker Vaccine Requirement, the candidate placed in this position is required to be vaccinated against COVID-19 prior to their first day unless a medical or religious accommodation is approved by the City of Long Beach's Human Resources Department. Proof of vaccination (including booster) will be required at the time of your pre-employment physical.

• Yes

• No

  03

  MINIMUM REQUIREMENTS:Please select the highest level of education you have completed:

• Masters or Professional Degree

• Bachelor's Degree

• Associate's Degree

• High School Diploma, GED, or equivalent certification

• I do not have a High School Diploma, GED, or equivalent certification

  04

  Do you have at least four (4) years of experience providing services in a public health or social service setting. College education in Social Work, Public Health, Public Administration, or closely related field may be substituted for the required experience on a year-for-year basis.Proof of education is required if substituting education for required experience.

• Yes, I have at least four (4) years of experience providing services in a public health or social service setting.

• I have college education in Social Work, Public Health, Public Administration, or closely related field to substitute for the required experience on a year-for-year basis.

• I do not have the required experience or education to substitute for the required experience on a year-for-year basis.

  05

  I understand that if qualifying with a college or university degree or credits, I must attach proof of education such as a transcripts or copy of degree.

• Yes

• No

  06

  Do you have a valid motor vehicle operator license?

• Yes

• No

  07

  Please select the total years of experience providing services in a public health or social service setting.

• 8 or more years of experience

• 7 years of experience

• 6 years of experience

• 5 years of experience

• 4 years of experience

• Less than 4 years of experience

  08

  DESIRABLE QUALIFICATIONS:Do you have experience working in a social services program or in an environment working directly with people experiencing homelessness?

• Yes

• No

  09

  In 200 words or less, please describe your conducting street outreach and supportive service delivery to people experiencing homelessness.

  10

  Are you willing and able to work evenings, nights, weekends, holidays, and on-call during emergencies as needed?

• Yes

• No

  11

  Please select language(s) you are proficient in:

• English

• Spanish

• Khmer

• Tagalog

• Vietnamese

• Other

  12

  If you selected "other" for languages you are proficient in, please indicate those languages here:

  13

  REQUIRED ATTACHMENTS NOTICE:I understand that required documents, such as resumes, cover letters, degrees, transcripts, certificates, or licenses, must be uploaded to my online application in PDF format at the time of filing. I also understand that any proofs submitted must contain either my name or other identifying characteristic on the form, that proof of education for academic degrees must indicate degree conferral, and that proof of education for degrees or units outside the United States must include proof of educational equivalency.

• Yes

• No

  14

  Applicants who do not meet the minimum requirements to file, including submission of all required attachments, will not be considered. The application process for this position requires that you attach: (1) a cover letter, (2) a resume and (3) proof of education (if substituting education for required experience). Did you attach all of the documents?

• Yes

• No

  15

  CERTIFICATION STATEMENT:I hereby certify that all information provided in my online application, including the Supplemental Questionnaire, is true and complete to the best of my knowledge. I acknowledge that the department may contact my current and past employers or educators to verify the information that I have provided in my application. I understand that any falsification or omission of material facts disqualifies me from further consideration for this recruitment. To certify the above statement, please type your full name below.

  Required Question

Agency

City of Long Beach

Department

Health & Human Services - (UC)

Address

2525 Grand Avenue

Long Beach, California, 90815

Phone

(562) 570-4102

Website

https://www.governmentjobs.com/careers/longbeach

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